CBA push chat robot can handle more than 200 kinds of business

Artificial intelligence (AI) is used in a wide range of applications, including the provision of financial services. The Commonwealth Bank of Australia (CBA) is planning to launch an AI chat bot that is expected to assist customers with more than 200 banking operations.

According to reports, CBA is planning to launch the AI ​​chat robot Ceba, which will provide services through the bank's Netbank application (App), which can help customers complete payments, check account balances, etc., and can also refer customer service staff to allow customers to Report fraud, etc. when privacy is protected.

Pete Steel, general manager of CBA, believes that AI technology can be said to be an indispensable corner when banks are committed to bringing services online and creating more personalized services. What Ceba is most looking forward to is that it not only tells customers what to do, but really does it for them.

CBA push chat robot can handle more than 200 kinds of business

However, only 20% of Netbank App users can use Ceba, and the service scale will be expanded in the coming months. In addition to CBA, Westpac and National Australia Bank (NAB) have integrated Amazon's voice-enabled device Alexa, and Westpac and NAB customers will now be able to check the balance of their current account through Amazon's Echo device. Credit card bills and payroll credits.

According to reports, although the two banks have not yet provided services to complete the transaction using Alexa, NAB executive general manager Jonathan Davey said that obtaining personalized information through Alexa is the bank's latest efforts to promote the "hands-free" service experience. In the future, we will be able to complete the transfer, payment and even purchase through voice instructions.

In this increasingly mobile world, more and more people have embraced innovative voice-activated technologies. Amazon Alexa director Rob Pulciani said that Alexa can help users view bank accounts, get news, and more, making daily work easier.

A spokesman for ANZ said in an interview that the bank has already started research and development and testing, and closely monitored the progress of the technology, but did not set a timetable for service release. A spokesman for the Commonwealth Bank of Australia (CBA) revealed that there is no plan to integrate Alexa technology, but it is expected to launch voice functions on its Ceba.

AC Gear Motor

Biotept supply AC gear motor, The main products is induction-motor, Reversible Motor, Brake Motor, brake timing motor, moment motor, direct current motor and worm wheel motor etc, which used widely in various fields of manufacturing pipelining, transportation, food, medicine, printing , fabric , packing ,office, apparatus, entertainment etc, and is the preferred and matched product for automatic machine.Ac Gear Motor

Ac Gear Motor,Ac Gear,240V Geared Motor,Gearmotors Ac

Ningbo Biote Mechanical Electrical Co.,Ltd , https://www.biotept.com